Let's Create Your Song Together 💌
Have a question about our custom songs? Need help with your order? We're here to help and typically respond within 2 hours!
Send Us a Message
📧 Quick Contact
Email: support@thompsonsongs.com
Response Time:
✓ Usually within 2 hours💝 Ready to Order?
To create your perfect custom song, we'll need:
- ✓ The recipient's name
- ✓ The occasion you're celebrating
- ✓ Your story and special memories
- ✓ Your preferred music style
🏡 Family Hours
We're a family business, so we keep family-friendly hours! We're typically available:
- Mon-Fri: 9 AM - 6 PM EST
- Saturday: 10 AM - 4 PM EST
- Sunday: Closed (Family time!)
Frequently Asked Questions
How long does it take to receive my song?
We deliver all custom songs within 48 hours of your order. Rush delivery is included free with every order!
Can I request revisions?
Absolutely! We want you to love your song. We offer one round of minor revisions to make sure it's perfect.
What if I need my song today?
Contact us immediately! While we can't guarantee same-day delivery, we'll do our absolute best to help with urgent requests.
Do you offer refunds?
We have a 100% satisfaction guarantee. If you're not happy with your custom song, we'll make it right or offer a full refund.
